Printer Drivers & Instructions

Shared printing facilities are available in Suite 125 (also known as the Accelerator Hub) as well as in Suite 105 (outside the Engine Shop).

Cicada Innovations offers black and white printing free of charge. Colour printing is $0.45 per single page.
To print/scan documents you will need a pin for your company which you can obtain from our reception.

Use the following setup documents for either a PC or MAC

Printer setup for Mac

Printer setup for Windows 10

Please be careful to set up your default printing settings to black & white, to avoid being charged for colour copies.

The instructions also provide details on access to the printer drivers - you will need your PIN to set up the printers - this is available from the Reception.

If you have problems, questions or need any support, please contact us using the following methods:

1) Send us an email at

2) Log a Freshdesk Ticket here and follow the prompts, being sure to put in your email address as requester.

3) Contact Sue Hill on reception 02 9209 4444. (8.30am to 3pm only)

Network Usage 

Cicada Innovations provides internet bandwidth for everyone in the community to use.

Please be mindful of your usage and talk to reception should you require a minimum bandwidth, or short-term excess.
Cicada Innovations’ will do its’  best to accommodate your needs within existing infrastructure. If this is not possible, contact your mentor to get a referral to a trusted service provider.

Network Name Password Who it's for
Cicada Guest cicada1234 Your guests
Cicada Portfolio success1 You and your team (not public)

Please ensure you and your team have read and are adhering to Cicada Innovations Network Usage Policy.

Directions to the NIC

The best way to get to Cicada Innovations is via train to Redfern Station. There is an exit for the Australian Technology Park on Platform 10.


Daily parking can be pre-booked hourly, daily for ($30) or monthly ($319) at Central Avenue.

  • Download the Divvy Parking app from the App Store or Google Play

  • Create an account

  • Search/book parking at 8 Central Avenue

  • Use your QR code on the Divvy Parking App to access the park.

Call 1300 030 317 or email for more information or assistance.